Website Owner
The website bebecar.co.uk is owned and operated by:
Carbébé – Carrinhos de Bebé S.A.
VAT Number: 500436045
Address: R. Souto Comprido, 11, 4505-684 Caldas de São Jorge – Portugal
Contact:
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📞 Phone: +351 256 910 400
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📧 Email: info@bebecar.com
General Terms of Use
Access to and use of this website grants the user the status of website user and implies full acceptance of these Terms and Conditions. If you do not agree with any part of these terms, you should not use this website.
Carbébé reserves the right to modify, update or remove content, services and legal terms at any time without prior notice. Any changes will become effective immediately upon publication on the website.
Purpose of the Website
This website is intended to provide institutional, technical and commercial information regarding the Bébécar, Trama and Carbébé brands, as well as to enable the online sale of selected products.
Online sales are intended for customers located in Portugal, Spain, the United Kingdom and other selected international markets where delivery is available.
Access and Use Conditions
Users agree to use this website lawfully, responsibly and in compliance with applicable legislation, refraining from any activity that may damage the image, rights or proper functioning of Carbébé.
To place orders through the website, users must be at least 18 years old and legally capable of entering into binding contracts.
Ordering Process
The purchasing process includes the following steps:
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Selection of products and addition to the shopping basket;
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Review and confirmation of the order summary, including applicable taxes and shipping costs;
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Submission of billing, delivery and payment details;
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Order confirmation sent by email.
Note: Carbébé reserves the right to cancel orders in cases of stock unavailability, pricing errors, technical issues or suspected fraudulent activity.
Payment Methods
Payments may be made using the payment methods available on the website, including credit/debit cards and other electronic payment solutions. All transactions are processed through secure and encrypted payment platforms in accordance with recognised international security standards.
Shipping and Deliveries
Carbébé ships orders to Portugal, Spain, the United Kingdom and selected international destinations.
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Delivery Times: Estimated delivery times are indicative only and may vary due to logistical, operational or external circumstances. Deliveries to remote areas or during periods of high demand may experience additional delays.
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Tracking: Where available, customers will receive shipment tracking information after dispatch.
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Delivery Issues: If delivery cannot be completed due to incorrect address details, repeated absence or other reasons attributable to the customer, additional shipping costs may apply.
Right of Withdrawal
Consumers have the right to withdraw from the purchase contract within 14 calendar days from the date of delivery, without providing any reason, in accordance with applicable consumer protection legislation.
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Returned products must be complete, unused, in their original packaging and in resaleable condition.
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Once the returned items have been inspected and approved, the refund will be issued using the same payment method used for the original purchase.
Defective or Damaged Products
If a customer receives a defective, damaged or incorrect product, Carbébé must be notified as soon as possible after delivery. Following verification of the issue, Carbébé will repair, replace or refund the affected product in accordance with applicable consumer rights legislation.
Product Warranty
All products sold by Carbébé are covered by the legal warranty applicable in the country of sale. The warranty does not cover damage resulting from misuse, negligence, accidental damage, normal wear and tear or unauthorised repairs or modifications.
Intellectual Property
All content available on this website, including images, text, trademarks, logos, graphics and design elements, is the exclusive property of Carbébé or used under licence. No content may be reproduced, distributed, modified or used without prior written authorisation.
Data Protection
Carbébé processes personal data in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR). Further information regarding the processing of personal data is available in the Privacy Policy.
Cookies
This website uses cookies and similar technologies to improve user experience and website functionality. For more information, please consult our Cookie Policy.
Applicable Law and Dispute Resolution
These Terms and Conditions are governed by Portuguese law, without prejudice to mandatory consumer protection rights applicable in the customer’s country of residence.
Consumers may access the European Online Dispute Resolution Platform at: https://ec.europa.eu/consumers/odr/
Any disputes that cannot be resolved amicably shall be subject to the jurisdiction of the competent courts as determined by applicable law.
Last update: may of 2026